Return policy
Korean Beauty and Healthy
At Korean Beauty and Healthy, your satisfaction is our priority. If for any reason you are not completely satisfied with your purchase, we are here to help. Please read our return policy below carefully.
Return Conditions
1. Return Period
- You have 30 days from the date of purchase to return an item.
2. Condition of the Article
- To be eligible for a return, your item must be unused and in the same condition that you received it.
- The item must be in its original packaging.
3. Proof of Purchase
- Proof of purchase or receipt is required to process your return.
Return Process
1. Initiation of Return
- Contact our customer service to initiate a return.
- Please provide details of your order and reasons for return.
2. Return Shipping
- We will provide you with a prepaid return label.
- Carefully package your item, include proof of purchase and use the prepaid return label to return the item to us.
Refunds
1. Inspection and Treatment
- Once we receive your returned item, we will inspect it and notify you of the approval or rejection of your refund.
2. Reimbursement Period
- If your return is approved, we will process your refund. The amount will automatically be credited to your credit card or original method of payment within a few business days.
Exchanges
- If you wish to exchange an item for another, please follow the return process described above. Once we receive the returned item, we will process and ship the replacement item.
Non-Returnable Items
- Some health and beauty items cannot be returned due to hygiene and safety reasons. Please check product descriptions to see if they are eligible for return.
Contact Us
- For any questions regarding our return policy, please contact us.
Thank you for shopping at Korean Beauty and Healthy!